{"id":3688,"date":"2025-12-30T12:32:24","date_gmt":"2025-12-30T09:32:24","guid":{"rendered":"https:\/\/biomeraki.gr\/returns-policy\/"},"modified":"2026-02-03T11:32:18","modified_gmt":"2026-02-03T08:32:18","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/biomeraki.gr\/en\/returns-policy\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3688\" class=\"elementor elementor-3688 elementor-3682\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fb7ab5 e-con-full e-flex e-con e-parent\" data-id=\"4fb7ab5\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f019a5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4f019a5\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cd2ccb elementor-widget elementor-widget-heading\" data-id=\"5cd2ccb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns Policy <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ecf063 e-flex e-con-boxed e-con e-parent\" data-id=\"7ecf063\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-04ca1df e-con-full e-flex e-con e-child\" data-id=\"04ca1df\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4631db elementor-widget elementor-widget-text-editor\" data-id=\"a4631db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"270\" data-end=\"437\">This policy has been drafted in accordance with Greek and European legislation.<\/p><h3 data-start=\"439\" data-end=\"470\">Order Cancellation<\/h3><ul><li>Before completion: Orders can be modified directly from the shopping cart.<\/li><li>After completion but before shipment: Cancellation is possible by contacting us via email or phone.<\/li><\/ul><p>After the order has been shipped: Cancellation is not possible.<\/p><p> <\/p><h3 class=\"\" data-start=\"951\" data-end=\"975\">Right of Withdrawal<\/h3><p>Consumers have the right to withdraw from the purchase within 14 calendar days of receiving the order.<\/p><p> <\/p><h4>Exceptions to the Right of Withdrawal<\/h4><p>The right of withdrawal does not apply to food or products that:<\/p><ul><li>Are perishable<\/li><li>Not suitable for return for hygiene reasons,<\/li><li>Have been opened after delivery<\/li><\/ul><p> <\/p><h3 data-start=\"1113\" data-end=\"1144\">Product Returns (Wrong or Defective)<\/h3><p>Returns are accepted only in cases of:<\/p><ul><li>Shipment of the wrong product<\/li><li>Proven defect<\/li><\/ul><p>The customer must contact us within 14 days of delivery.<\/p><p>Products must be returned in their original condition and packaging.<\/p><p> <\/p><h3 data-start=\"1964\" data-end=\"2003\">Products that cannot be returned<\/h3><p>For hygiene and food safety reasons, returns are not accepted for the following products:<\/p><ul><li>Organic pollen<\/li><li>Organic royal jelly<\/li><li>Organic honeycomb<\/li><li>Any food that has been opened after delivery<\/li><\/ul><p> <\/p><h3 data-start=\"1964\" data-end=\"2003\">Return Procedure<\/h3><p>Return shipping costs are borne by the customer, except in cases of wrong or defective products, in which case they are covered by the company.<\/p><p>Refunds are processed using the same payment method used for the original purchase.<\/p><p> <\/p><h3 data-start=\"1964\" data-end=\"2003\">Contact<\/h3><p data-start=\"2004\" data-end=\"2101\">For any questions or further clarification regarding the returns and cancellations policy, please <a href=\"https:\/\/biomeraki.gr\/en\/contact-us\/\">contact us.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns Policy This policy has been drafted in accordance with Greek and European legislation. Order Cancellation Before completion: Orders can be modified directly from the shopping cart. After completion but before shipment: Cancellation is possible by contacting us via email or phone. After the order has been shipped: Cancellation is not possible. Right of Withdrawal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3688","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Returns Policy | Biomeraki<\/title>\n<meta name=\"description\" content=\"Read Biomeraki.gr\u2019s Returns &amp; Cancellations Policy for returns, replacements, and order cancellations in accordance with the law.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/biomeraki.gr\/en\/returns-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns Policy | Biomeraki\" \/>\n<meta property=\"og:description\" content=\"Read Biomeraki.gr\u2019s Returns &amp; 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